Privacy Policy

Your privacy matters to us. This policy explains how didoxa-zigozo collects, uses, and protects your personal information when you use our business budget platform.

Effective Date: December 15, 2024 | Last Updated: December 15, 2024

Information We Collect

At didoxa-zigozo, we collect information to provide you with personalized budget management services. The data we gather falls into several categories, each serving specific purposes in delivering our financial tools and insights.

Personal Information

Name, email address, and contact details when you register
Business information including company name and industry type
Financial data you input for budget planning and analysis
Payment information for subscription services (processed securely through third-party providers)

Usage Information

How you interact with our platform and which features you use most
Device information, browser type, and IP address for security purposes
Session data to improve your user experience and platform performance

How We Use Your Information

We use your information primarily to deliver our budget management services and enhance your experience. Here's exactly what happens with the data you share with us.

Service Delivery: Processing your budget data to generate insights, reports, and recommendations tailored to your business needs
Account Management: Maintaining your profile, managing subscriptions, and providing customer support
Communication: Sending you important updates about your account, new features, and educational content about business budgeting
Security: Monitoring for suspicious activity and protecting against unauthorized access to your financial data
Improvement: Analyzing usage patterns to enhance our platform's functionality and develop new features

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, there are specific circumstances where we may share your data, always with appropriate safeguards in place.

Service Providers

We work with trusted third-party companies that help us operate our platform. This includes cloud hosting providers, payment processors, and analytics services. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We'll notify you of such requests unless prohibited by law, and we'll challenge overly broad requests when possible.

Data Security and Protection

Protecting your financial information is our top priority. We've implemented multiple layers of security to safeguard your data from unauthorized access, alteration, or destruction.

End-to-end encryption for all data transmission and storage
Regular security audits and penetration testing by independent security firms
Multi-factor authentication options to secure your account access
Automated backup systems with encrypted storage in multiple secure locations
Staff training on data protection principles and access controls

While we implement industry-standard security measures, no online service can guarantee 100% security. We encourage you to use strong, unique passwords and enable two-factor authentication on your account.

Your Rights and Control

You have significant control over your personal information. Here are the rights you can exercise regarding your data on our platform.

Access and Portability

You can access all your personal data through your account dashboard. If you need a complete copy of your information, contact us and we'll provide it in a commonly used, machine-readable format within 30 days.

Correction and Updates

You can update most of your information directly in your account settings. For changes that require verification, such as email addresses, our support team will guide you through the process.

Deletion

You can delete your account at any time through your account settings. We'll remove all your personal data within 90 days, except for information we're legally required to retain for tax or regulatory purposes.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your subscription plus seven years for financial records, as required by Canadian business regulations.

When you delete your account, we begin the deletion process immediately. Some data may remain in our backup systems for up to 90 additional days before being permanently removed. We maintain anonymized usage statistics that cannot be linked back to individual users.

International Data Transfers

As a Canadian company, we primarily store data within Canada. However, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place through contractual commitments and compliance with international data protection standards.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, keep you logged in, and understand how you use our services.

Essential cookies required for platform functionality
Performance cookies to understand usage patterns and improve our service
Preference cookies to remember your settings and customizations

You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We'll notify you of significant changes through email or prominent notices on our platform at least 30 days before they take effect.

Minor changes, such as clarifications or contact information updates, will be posted directly to this page with an updated revision date.

Privacy Questions?

Contact our privacy team at info@didoxa-zigozo.sbs

840 Route des Rivières Bureau 202
Saint-Nicolas, QC G7A 2V1, Canada

Phone: +1 902 453 2524